On your mytourinfo.com page. Credit or Debit card payments will appear immediately, while bank transfers will take up to two days to show. If it fails to show, let us know the date of payment, the amount paid and the reference used so we can track it.
Yes. You must all use the group booking reference when making a payment.
Yes, please email email@example.com for a copy, or download your booking confirmation on your mytourinfo.com page under Guest Details.
Yes. There are no hidden fees in our prices. Unlike other providers, we are happy for you to bring snacks and drinks on board.
Around $15 – $20. Please make sure this cost is covered in your payment.
Breakfast is included each day. We include one free dinner on our Southern Voyager and you’ll get a chance to WIN some free dinners whilst you travel with us! For our 24 day trip customers, you will enjoy a buffet onboard your overnight Milford cruise. For the rest of the days, our drivers have awesome recommendations and know all the best spots!
By credit or debit card using your booking management page, mytourinfo.com, or see our bank details on the same page. All payments have to be made in NZD.
Yes, if you give us enough notice, we’ll ensure you’re travelling with your friends! Get in touch and let us know their booking reference number.
Yes. Do this either in your bank branch, or using your bank’s telephone banking facility. You must use our IBAN and SWIFT codes when making the transfer.
Yes this will be no problem at all – our vehicles accommodate a maximum of 19 passengers so for group bookings please email firstname.lastname@example.org
Our trips attract 18 to 35 year-olds who want to experience the same things, adventure, scenery, fun and did we say adventure?? We have people from all over the world come and travel with us, perfect for making new friends.
Our drivers take up to 16 customers with them each week to keep the groups small, personal and much more fun!
Yes. We strongly recommend travel insurance in case of lost or damaged items or injury.
Southern Voyager – Your holiday will kick-off at 9:30 am from CHC Airport where you will meet you driver guide and begin your adventure. Your tour will finish in the afternoon on day 7 – so if you are booking flights, make these for after 4 pm for domestic and 5pm for international flights.
NZ Discovery & Northern Trail – Be ready outside Jucy Headquarters on Fort St at 7:45 am or the Sky Tower at 7:55 am to join your epic NZ adventure. Your epic adventure will conclude on day 24 at 4 pm at Auckland Airport with city drop-offs afterward.
Auckland Day Tour – Jump on Kiwi (our beaut of a day trip vehicle) outside Base Hostel (corner of Queen St and Darby St) at 8:30 am or outside Nomad Hostel on Fort St at 8:45 am.
Your Tour Guide knows where to get access to medical help in every location and will be able to assist you in getting there as quickly as possible.
We recommend you bring walking shoes and a rain jacket all year around. In summer, bring your swimming gear, towel, summer clothes, flip-flops, light jacket and a jumper. In winter, make sure to pack a warm jacket and lots of layers – the South Island can get pretty chilly!
Yes. New Zealand is a very safe country and the majority of our guests are solo travellers. All our solo guests are well looked after by our experienced Tour Guides.
Yes. Our tour vehicles are locked and alarmed at all times we leave the vehicles.
We provide all the linen you need, including sheets, pillows and bath towels.
New Zealand has a Visa Waiver Visitor Visa available to many countries, you can check by clicking the following link immigration.govt.nz . We recommend you make sure your passport has at least six months before its expiry date.
Around $60-$100 per day will be enough for food, drinks and spending money. Prices for extra excursions will be available in your pre-departure document.
When flying domestically within New Zealand you can book flights from all cities. New Zealand has two domestic airlines, Air New Zealand and Jetstar. Christchurch is an international airport so you may be able to fly directly.
Yes. We will try our best to ensure there are sufficient alternative options for you. However, the range of specialist foods can be limited in certain areas, so do bring your favourite products along!
The currency in New Zealand is New Zealand Dollars (NZD). We recommend drawing out cash in small amounts during your holiday as there are many ATMs on our routes.
Yes, Wild Kiwi is happy to allow you to bring drinks and snacks on board. There are shops at most of our destinations so you can replenish your supplies.
Spending money, visas, travel insurance, extra activities and excursions. Dinner isn’t included so you can choose from the range of restaurants and bars on offer at each of our destinations – or ask your tour guide to recommend their favourites.
You can choose when or where you want to ski, day ski passes are from $66.
No, however we have some great relationships and discounts with suppliers in Queenstown, after you check in we will stroll 2 minutes down the road and get you sorted with all the gear you may need.
Yes we will take you up the mountain each day and our guides will hang with you to make sure you have everything you need / take you on some epic runs!
Our guide will make sure you have all the right gear and teach you the basics – a lesson from a ski/board instructor is recommended and we will help you book this
No way! Our guides will give you a run for your money and if they can’t keep up they’ll point out the places you should be shredding!